I have been watching a Google Webmaster Help thread for about a week now. The thread was started by a 3rd party individual who volunteers a lot of his time helping webmasters in the Google Webmaster Help forum. He was even promoted (no pay of course) to the position of “Webmaster Help Bionic Poster” as a top contributor.
Autocrat, the name this person goes by, questioned Google’s search quality team, to give them more insight in how to help Google. He said:
We all waited, and waited for a response from an official Google representative. But a week later we have yet to see a response.
It is tough when your top volunteers ask tough questions, but it is even tougher when your top volunteers have to ask some of these questions.
Forum discussion at Google Webmaster Help.