Google has updated the design for the Google Ads live chat help box. Brett Bodofsky picked up on the change and to be honest, I have not used this chat box in a long time, so I do not know what changed exactly but I trust Brett.
Brett said on Twitter “The Google Ads live chat section got a little makeover.” He shared this screenshot:
He also added that the chat feature is accessible via the community forum – but I don’t think that part is new either.
Forum discussion at Twitter.