The Google AdSense support team will be offline from December 17, 2021 to January 4, 2022 – a full 18-days. Google said the team is going offline for the holidays and that you should use the help forums and self help during that 18-day period.

Google posted this notice at the top of the AdSense Help Forums saying:

Yes, that is an 18 day period where you will be unable to get direct support from a Google for AdSense publisher related issues.

I assume this is not a huge deal and that generally it is hard to get support from the AdSense team directly but I wanted to make sure you all know that the AdSense support team is offline starting this Friday, December 17th, through Tuesday, January 4th.

Forum discussion at AdSense Help Forums.