Many of us know, Google’s Matt Cutts latest online hangout is HackerNews, oh, and yes, Google +. I often see Matt Cutts, the head of the Google webspam team, responding to Google complaints at HackerNews and I don’t always point them out.

Yesterday, an affiliate driven site posted a complaint at HackerNews, which Matt responded to several times. The responses aren’t all that earth shattering to most SEOs, but Matt responding so often is a bit shocking.

Here is a screen shot of the traffic loss specific from Google over time:

In any event, I figured I quote his responses here, just so many some can learn something from them.

This is somewhat new, experimentin with 1:1 support over email?

Those are some select quotes.

Like I said, the one on one support does seem new. Although, I am sure on occasion Google has offered it on a site by site basis.

Forum discussion at HackerNews.