Over a year ago, Google launched their disavow link tool and webmasters and SEOs have been all over it since. But every now and then, confusion arises.

There are two Google Webmaster Help threads that are confused by the messaging they received after they uploaded their disavow file to Google.

One webmaster said right after they submitted the file, Google returned this response:

The next day, Google showed this message:

So one day 135 domains and 1 URLs and the next zero?

Another webmaster asked why they are showing 0 URLs and uploaded this screen shot:

I suspect the issue here is that the file format of the disavow files, in both cases, have syntax errors. Google has tried to communicate about the disavow common mistakes.

Is this a webmaster issue, Google issue or communication confusion?

Forum discussion at Google Webmaster Help.

Update: Google’s John Mueller updated the post saying, “This looks like a glitch on our side – you can see the actual status in the disavow tool directly. Thanks for posting!”