There are some business owners stuck in limbo within the Google+ Local verification process. This is not a new bug, but there are many still with this problem.

As discussed at Google Business Help forums, business owners try to verify their businesses in Google+ Local but it just stays in process forever.

One business owner said it has been in this step for over a month, he wrote:

Google’s Jade Wang responded saying they are aware of the issue and engineers are trying to fix it. She wrote:

Jade must have the most depressing job at Google. All she does is respond to bugs all day.

Forum discussion at Google Business Help.