The bugs in Google Maps and Google Places seem to always be endless, but yea – a Google engineer or more are always working on fixing the issues.

Specifically with “owner replies“, we’ve had an issue where owners were unable to reply at least a few times. That being said, it is an issue again.

Google’s Maps representative, Vanessa said it is not just an issue, there are “many issues” with it.

She said in a Google Places Help thread:

These engineers are always so busy on Google Maps related issues – must be exciting.

Forum discussion at Google Places Help.