After months and months of complaints of an issue in map review replies, Google has finally said they fixed it for the last time.
In short, Google allowed business owners to reply to reviews within their Google Place pages. But it didn’t work for all and the issue was supposedly resolved at least once, but was not. Around three months later, Google finally told us in a Google Places Help thread that it was resolved, once again.
Stephan from Google said:
I guess we will find out for sure if it was fixed or not. I certainly hope it was.
Big hat tip to Mike for staying on top of Google about this.
Forum discussion at Google Places Help.