A Google+ Local Help thread has a complaint from a local SEO consultant that one of his clients is now missing a lot of reviews, plus many of the reviews are no longer showing from real people – instead they show from “A Google User.”
The complaint is in the Google+ Local Help where the user said:
Here is a picture of one of the reviews on that listing:
Google Maps representative, Jade Wang, responded in the thread saying she will look into it. She wrote:
Forum discussion at Google+ Local Help.