Kara from the Google My Business team confirmed Google is working on a fix for the delays in getting review data from the Google My Business API, specifically webhooks. Kara said “Our teams are working on the issue but they don’t have an estimate for when the issue will be resolved.”

The issue was reported in this Google My Business Help thread two weeks ago. Google finally responded the other day. The issue reported read:

Kara said:

I am not sure how many noticed this issue but Google is finally aware of it and working on fixing it.

Forum discussion at Google My Business Help.